Interactions between Personal Characteristics and Audit Behavior: A Moderating Role of Organizational Commitment
Hendro LUKMAN Faculty
of
Economics. University of Tarumanagara, Indonesia. Email: IES hendrol'afe. untar. ac. id, ABSTRACT Pressure of work, especially for an external auditor can lead to dysfunctional behavior. If dysfunctional behavior happen to employees, it could cause some damages to the company. This also applies to auditors who working in the public accounting firm. Auditors could have had dysfunctional behavior because of work or external factors as well as their own personal factors. Dysfunctional audit behavior may cause a decline in the quality of the audit results. Declining in the quality of audit result, can be harm for the user and other stakeholders. Based on that phenomenon, the aim of this study is to see whether there is influence of personal characteristic that consists of Intelligent
Quotient (IQ),
Emotion
Quotient (EQ) and Spiritual Quotient (SQ)
with
the
moderating role
of
organization commitment. The sample size is 100 respondents and data processed using Partial Least Squares (PLS). The results show that the personal characteristic does not affect on dysfunctional audit behavior and organization commitment as moderating variable does not strengthen or weaken the influence of personal characteristic of the audit dysfunctional behavior. JEL Classifications, D23: L84; M42. Keywords: Personal Characteristic; Organizational Commitment; Dysfunctional Audit Behavior. 1. INTRODUCTION The role of the auditor in conducting an audit of the client's fmancial statements is crucial to obtain evidence in order to give a proper opinion. Atmadja et al., (2014) states that the accounting profession hiup in a business environment where its presence from time to time increase is needed in the business community. Auditor is an independent third party role in the provision of information in the form of an assessment of the fairness of the financial statements of the company stated in the audit opinion. According to Alkautsar (2014), the main purpose of financial statements is to provide assurance to users that the company's financial statements can be relied upon and in accordance with established criteria" This information is needed for both internal (management) and external companies want results high quality audits that the parties associated with the company have more confidence than the reliability of financial statements. Auditor as a service provider of assurance required to comply with auditing standards and use knowledge, expertise, skills, and professional behavior.
In relation to professional attitude,
charactristic
auditor plays an important role in addition it has the technical knowledge.
Decisions taken
auditors
should be
based on
facts, evidence, and understanding of professional ethics that they have. However, sometimes users of financial statements would doubt auditor's audit opinion given because of the possibility of deviant behavior of the auditor (audit dysfunctional behavior) which is an element of personality auditor in the performance of its duties. According to Kelley and Margheim (1990), personality qualities will be reflected in the professional attitude in the act of a professional public accountants. He expresses the condition to avoid had seen the occurrence of dysfunctional audit behavior. Dysfunctional audit behavior may be occured from environmental control system, and can be an impact on the quality of audits, both directly and indirectly (Paino et al.. 2012). Donnelly et al., (2003) stated that ehaviors which directly impact on the quality of the audit including the premature signing-off of audit trails without completing the procedure (Outlev and Pierce 1995), gathering of insufficient evidential materials, processing inaccuracy,
and the omission of
the
audit steps (Margheim and Pany 1986). Underreporting of audit time has also been shown to have an indirect impact on audit quality (Kelley and Margheim. 1990).
This is in line with the Public Oversight Board report AICPA (2000) in Donnelly et al., (2003) which states of the survey on the Big Six (the six largest accounting firms in the world) showed that 89% of respondents had received some form of behavior can reduce the quality of the audit (eg premature sign-off) and the estimated time of the audit were not reported is equivalent to approximately 12.2% of the time the audit was recorded accurately (Outley and Pierce 1995). international Journal of Economic Perspectives ISSN 1307-1637) International Economic Society http.//www. econ-societv. org 337 Also it happened to occur at all levels of auditotr in 2007 that confirmed the existence of Dysfuctional Auditor Behaviour in practice in Malaysian.
A total of 57
percent
of respondents admitted to engaging in some form of DAB such as premature sign-off, and 72 per cent of respondents admitted to engaging 'at least sometimes' in one or more of the specified Behaviours (Paino et
at, 2012). Outley and Pierce (1996), Smith and Hall (2008) in Alkautsar (2014) states that the deviations in the behavior of the assignment has Become a serious problem.
Dysfunctional audit
behavior
may occur due to personal characteristics of auditors
consisting of intelligences (Intellectual Quotient, Emotional Quotient, and Spiritual Quotient). The characteristic of a person is determined by attitudes that exist within themselves. Attitudes or emotions (emotional quotient) which are one of the elements of soft skills and play an important role for an external auditor in (1) performing the audit assignment for the financial statements beginning from the phase of exploration deals engagement work, (2) evaluating the risks and internal control client, (3) making the program work, (4) testing audit reports in addition to their ability to do analysis through reasons (Intellectual Quotient). In addition to the emotional and intellectual one's own auditor, the auditor also requires a characteristic related to the spiritual, which is aware of what needs to be done in the audit process is a noble task given by himself so trying to not do work that can harm themselves and others. According to Atmadja et al. (2014), conventional intelligence (IQ), emotional intelligence (EQ) and spiritual intelligence (SQ) which is often called ESQ (Emotional Spiritual Quotient) positive influence on dysfunctional audit behavior, which means that the ESQ increasingly accepted high likelihood of dysfunctional audit behavior "Irregularities and spiritual attitude is actually a strong personal foundation in performing the audit work. The recruitment process that occurs in every company is more reliant and pressure the intellectual ability (Intellectual Quotient) to prospective employees, while emotions (emotional quotient) is only a small part which is carried out in the recruitment process. Although the tests related to emotion quotient done, both by using various means of psychological test, but the person's behavior is difficult to determine using test equipment and performed the test time is relatively short, the problem is attitude candidates can be controlled by himself at the time the test took place, so it does not get optimal results.
Success in work and life depends
more
on the basic cognitive abilities typically
that
measured by
lQ
tests and related measures but it also depends on a number of personal qualities that involve the perception, understanding, and regulation of emotion. The enormous recognition on emotional quotient (EQ) from academicians, practitioners, business leaders and psychologists shows its importance in the
Human Resources Department. Moreover, for the examination of his spiritual aspect, it is very difficult to do testing at the time of recruitment, which generally takes place with a relatively short time. Because of this, managers need to understand how the role of the third element of this intellegences auditor can make a potentially dysfunctional behavior that could harm the firm in the medium term and long term. However, every human in the organization should develop elements of cognitive and non-cognitive them
as improvement in the level of individuals
the
knowledge, skills, attitudes, self- management, anger control, stress handling, conflict management and communication skills.
In addition, the organization requires organization commitment to prevent things that are undesirable or harmful or produce audit reports that are not lacking in quality or that would impact on the organization in the long term. Organization Commitment may include the development of human resources available and implement a code of ethics that is acceptable and in accordance with the provisions of the code of ethics and a commitment from management. Some actions that can be taken to reduce the possibility of Dysfunctional Behavior by MacKenzie et al.. (2011) which is focused
on the development of employee awareness and skills in the areas
of
attitude,
obey ethical,
proactive
attitude,
and risk and ethical assurance. A variety of interventions
development Human Resources (FIR) department
can be used to develop individual attitudes,
behaviors,
and skills to minimize the occurrence of dysfunctional behavior.
2. LITERATURE REVIEW Attribution theories according to Malle (2003) are asking that "Are theories more specific attributed phenomenon?".
Unfortunately, the term attribution is quite ambiguous. According to one common meaning, forming an attribution is giving an explanation (especially of behavior); according to another common meaning, forming an attribution is making a dispositional (trait) inference from behavior.
Morever,
reconstruction attribution
is
a process that generates inferences of the relatively invariant qualities of things from the characteristic variance patterns they cause in their media. Perceivers faced with sensory information thus experience perceptual objects as
"out there"
because they attribute the sensory data to their underlying cause in the world.
Male (2011) also
proposed that
the
process of attribution involved in person perception as well, but he recognized that person
International Journal of Economic Perspectives ISSN 1307-1637 © International Economic Society http./!
wwv.
econ-
societv. or 338 perception is more complex than object perception. He emphasizes two distinguishing
features of
the
person perception. The first is in the social domain, variance Refers to the agent's stream of ongoing behavior and invariance Refers to the inferred perceptions, intentions, motives, traits, and sentiments.
Attribution theory to explain the process
of how to determine the cause or motive of the person's behavior theory
is
directed to develop
a description
of the ways we judge people differently, depending on
what
meaning we
attribute
to a
specific
behavior. This theory refers to how
someone explain
the causes of the behavior of others or himself (Luthans, 1998). which determined whether from internal or external it will show its
influence
on
individual behavior.
The cause of
such
behavior in social perception known as
dispositional
attributions and situational attributions
(Pujaningrum and Sabeni, 2012). Dispositional attributions or internal causes refers to aspects of individual behavior, something within oneself
as a personal nature, self-perception, ability, motivation.
Situational attributions or
external
cause
refers to the environment that
affect
behavior, such as social conditions, social values, and
perceptions. Determination attribution cause whether individual or situation is influenced by three factors, namely consensus: the behavior shown if everyone were in the same situation responds in the same way, distinctiveness: the behavior shown individuals differently in different situations, and consistency: the same behavior in a person's actions from time to time (consistent). Dysfunctional Audit Behavior, defining deviant behavior as an action that deviates from the norms prevailing in a social system and lead the efforts of those in charge of the system to correct deviant behavior. This behavior is a form of reaction to the environment or control system (Outley and Pierce, 1995). Excessive control system will cause conflict and leads to dysfunctional behavior. Donnelly et al., (2003) states that the attitude of auditors who received dysfunctional behavior is an indicator of the actual dysfunctional behavior. This behavior can affect the quality of audits, both directly and indirectly. Behaviors that have a direct impact include premature sign-off (a state that shows auditor to stop one or several steps in the audit program so that one or more audit procedures are not fitted), gathering insufficient evidential materials (materials related to not collect sufficient evidence regarding material things), and
altering or replacing audit procedures
(replacement of
audit procedures
set out in the audit field). While behaviors that can affect audit quality is indirectly under-reporting of audit time (time occurs when the auditor reports to the total audit time period that is shorter than the normal time. "The concept of dysfunctional organizational behavior yields a multitude of descriptors. The effect of dysfunctional behaviors such as deviant behavior, counterproductive work behavior, reduced organizational commttment and lower levels of performance and output" (MacKenzie et al., 2011). Intellectual Quotients is a skill ability or concept of cognitive intelligence. "Intellectual Qoutient is a multitude consists of darn some factors. Nature and nuture work together in determining human intelligence. Even though the genetic susceptibility plays a crucial role on the IQ of the individual, various modifiable environmental factors like education, premature birth, nutrition, pollution, drug and alcohol abuse, mental illnesses, and diseases can have an influence on an individual's IQ". Intelligence Quotient (IQ) "is a person's intelligence that brought since born and are the effect of education and experience. Also based on Atmadja et al., (2014), IQ
is the ability
required
to perform
the
mental activities and
elements contained in IQ are: numerical intelligence, verbal comprehension, perceptual speed, inductive reasoning, deductive reasoning, visualization space and memory. Emotional Quotient is the emotional control that is completely determined by individual performance. Emotional Quotient
identified as a critical factor in the performance and
successful
individuals in
various peman
in
his
professional career and has become an important
pertimbangnan planning
resource planning, job profiling, recruitment interviewing and selection, training and executive development.
According to Atmadja et al., (2014). Emotional Quotient (EQ) which further explore the problem of smart people who do not success in business and in personal life.
In a practical context, to form individual who has a perfect ESQ, the existence of EQ (emotional intelligence) become one aspect that have very important contents to give synergy between each other with other intelligence context.
On the other side, accounting
is a challenging profession that requires
skills
and knowledge
the same with experience.
Auditing requires its members to make
an objective assessment
and judgment. The
performance and judgment of the individual auditor was particularly influenced by the
work environment such as time
pressures
audit,
audit
and accountability
structures.
Budget
time will affect
the
audit
dysfunctional behavior among
auitor
such as
lowering the
quality
of the
behavior and under time
report.
Spiritual intelligence is the ability to construct meaning through intuitively seeing interconnectedness between life- world experience and the inner spheres of the individual psyche (Howard et al., 2009).
Based on Atmadja et al., (2014), spiritual intelligence, known as Spiritual Quotient (SQ) is an ability that as a respected person. Indications of this spiritual intelligence is including ability to have value of live and have meaningful, self-
International Journal of Economic Perspectives ISSN 1307-1637 © International Economic Society http.//www.econ-
socjgJy..p' 339 awareness, flexible and adaptive,
as well as the tendency to seek
fundamental
answers
over life
situations, and others.
They also stated that the
SQ associated with divinity or religious issues. Human intelligence
realized
because of the
impulse
of conscience
that
comes from God with the elements of God
natures
or God-Spot,
making
man has personal
resilience
and social resilience in realizing human success. Spiritual Quotient by secular thinking has not been able to provide a comprehensive meaning to humans.
Organization Commitment consists
of acceptance and
confidence
in
the
values, willingness to exert effort to meet organizational goals, and a strong desire to
keep working in
the organization.
Organizational commitment as a psychological
aspect
state that binds
individuals to
the organization, and organizational commitment as
an
attachment,
emotional
and
functional will affect the effectiveness and excellent. 3. METHODOLOGY Variables used in this study are
Intellectual Quotient (IQ), Emotion Quotient (EQ), Spiritual Quotient (SQ)
as indepedent variables,
and
Organization Commitment (OC) as moderating varible. Path analysis has been used with this respect. Prior to the path analysis, tests for validity and reliability have also been done which are required for the robustness of results (Katircioglu et al., 2011a; 2011b; 20I1c: 2012). Sample of this study is from auditors in Jakarta who work in public accounting firms which are listed in the Certified Public Accountant of Indonesia (IAPI) with zero - to ten years' experience. The method of sampling is non-probability sampling i.e. each element of the population does not have equal opportunity of being selected as a sample. The operational variables in the study are: 1. Intellectual Quotient: Accorfldng to Ghorbanpour et al. (2014), dysfunctional behavior occurs when people assume themselves less capable to achieve optimal results through their individual efforts. Thus, the first hypothesis is proposing as follow: HI: Intelligences Qoutient will positively impact on Dysfunctional Audit Behavior. 2. Emotion Quotient: Conventional Intelligence (IQ). Emotional Intelligence (EQ) and Spiritual Intelligence (SQ) is often called ESQ (Emotional Spiritual Quotient) positive influence on the acceptance of dysfunctional audit behavior, that means the higher ESQ, the more acceptance of dysfunctional audit behavior. Basd on this definition, the below hypotheses are presenting: Emotion Qoutient will positively impact on Dysfunctional Audit Behavior. Spiritual Qoutient will positively impact on Dysfunctional Audit Behavior. 3. Organization Commitment: According to Alkautsar (2014), the orginzation commitmentt to the audit profession to dysfunctional behavior showed significant results. The last hypothesis is proposing as follow: H4: Organization Commitment will positively impact on Dysfunctional Audit Behavior. The equations for testing the above hypotheses are the presented below: Ypc =a+b1X1 +b2X2 +b3X3 + (1) Ypc "a+b4X4 (2) YDAB = a + bpcXpc b4X1 (3) where: Yp/ Xpc = Personnel characteristic; YDAB= Dysfunction Audit Behavior; a = Intercept or constant bi, b2, b3, b4= Regression Coefficient; X1= Intellectual Qoutien (IQ); X2= Emmotion Qoutient (EQ) X3= Sprirtual Qoutient (SQ); ?= error' International Journal of Economic Perspectives ISSN 1307-1637 © International Economic Society hu.//www.econ-societv.org 340 Figure 1. The Conceptual Framework According to the literature and hypotheses that mentioned above, the conceptual model of this study is presenting in Figure 1. Testing the hypotheses are explaining by details in the following chapter. 4. RESULTS AND DISCUSSION The questionnaire was distributed to staff members in Ii public accounting firms in Jakarta which were spread by random to the
big 4 and non big 4
of public account
firms.
Sample size
in
this study is a total of 120 questionnaires. Questionnaires to be successfully processed was 100 questionnaires with demography of respondents as follows: Table 1. Data Demography Respondents No. Descriptions Man Gender Female Less than 25 year old Age 25-30 year old 3 1-40 year old More than 40 tahun 3.The Diploma (Vocatinal) Last Bachelor Education Master Junior auditor (associate) Senior auditor Title Supervisor (asisten manajer) Manager / senior manajer Lengh Less than 3 year of Service 3-6 year 6-10 year Sources: Data primer - questionairs' respondent TotaJ % 39 61 79 16 4 1 1 94 5 39% 61% 79% 16% 4% 1% 1% 94% 5% 66 22 7 5 84 12 4 66% 22% 7% 5% 84% 12% 4% Before doing process further, data should be tested with the validity. The objective of this test is to see whether the data valid for further processing or not. From the results of data processing by using PLS is as follows: The variables are declared valid if the number of relationship between the variables of one another have smaller numbers than the variable relationship with the variable itself. Eg relationships with DAB to DAB is 0.78103, however DAB relationship with EQ figure of 0.20346 (less than with DBA-DBA = 0.78 103), IQ to DAB is of 0.10677, OC to DAB is -0. 18732, PC to DAB is -.017926, and SQ to DAB is 0.01080. From this row, all variables that have relationship with DAB are smaller than relationship between DAB to DAB.
International Journal of Economic Perspectives ISSN 1307-1637 © International Economic Society http,//
wwwecon-societv.ort 341 Tabel 2. Results of Validity Test Descriptions Dysfunctional Audit Behavior - DAB Y2) Emotion Quotient - EQ (X2) Intellectual Quotient -EQ (Xi) Organizational Commitment - OC (X4) Personal Characteristic- PC (Y1) Spiritual Quotient- SQ (X3) DAB (Y2) 0.78103 0.20346 0.10677 -0.18732 -0.17926 0.01080 EQ (X2) 0.75419 0.27553 -0.0591 -0.0887 0.03571 IQ (Xi) 0.80854 -0.3675 0.13145 0.20865 0 C (X1) 0.75387 -0. 14960 -0.06414 PC (Yi) 0.73413 0.13365 SQ (X3) 0.8472 From the table above, it can be seen that these figures indicate that the data being processed were valid, so that the all data were valid to continue to next process. This is due to the fact that validity coefficients in Table 2 are higher than 0.70 (Arasli et al.. 2005a; 2005b; 2008). The next test is the test of reliability. This test is used to see whether reliable data processed for further processing. The results of reliability and R2 test that processed by using PLS. Table 3. Results of Reliability Test and R2 Descriptions AVE
Intellectual Quotient -IQ
(X1)
Emotion Quotient - EQ
(X2)
Spiritual Quotient- SQ
(X3) Personal Characteristic - PC (Y1) 0.653738 0.56881 0.71774 0.538952 Organizational Commitment - OC (Xi) 1 0.568321 Dysfunctional Audit Behavior - DAB Y2) 1 0.610001 Composite Reliability R Cronbachs - Square Alpha 0.840242 0.732 161 0.795825 0.623169 0.883 177 0.82469 0.853031 0.056254 0.79135 0.839663 ().755377 0.737666 0.079039 1 0.526082 From the above table, the variables
Intellectual Quotient - IQ
(Xl),
Emotion Quotient - EQ
(X2),
Spiritual Quotient - SQ
(X3)
and the
Organization Commitment - OC (X4) have value Cronbach's Alpha> 0.60, which means the data are processed of these variables showed reliable for next processing. Also in Table 3 shows the value of R2 for Personal Characteristic - PC (Yl) of 0.056254 or 5.6254% can be explained by IQ (Xl), EQ (X2) and SQ (X3) and 94.37% is explained with other variables. While R2 for Dysfunctional Audit Behavior - DAB (Y2) amounted to 0.079039 or 7.9039% can be explained by the variable PC (Yl) and OC (X4), and 92.097 % will be explained by others variables. The Path Analysis results from 100 respondents show the coefficients and path results as follows: Table 4. Result of Path Analysis Descriptions IQ -> Personal Characteristic EQ -> Personal Characteristic SQ -> Personal Characteristic Organizational Commitment -> Personal Characteristic
Organizational Commitment -> Dysfunctional Audit Behavior
Personal Characteristic ->
Dysfunctional Audit Behavior
Original Sample (0) 0.102 -0.128 0.110 -0.112 -0.219 -0.212 Sample Mean (M) 0.142 -0.140 0.116 -0.102 -0211 -0.217 Standard Deviation (STDEV) Standard Error (STERR) 0.168 0.168 0.157 0.125 0.157 0.125 0.140 0.140 0.155 0.155 __________ 0.144 0.144 __________ _________ T Statistics (IO/STERR) 0.608 0.811 0.876 0.805 1.416 1.477 International Journal of Economic Perspectives ISSN 1307-1637 © International Economic Society hllp//v\ v.econ-societv. orit 342 Figure 2 shows that IQ. EQ, SQ do affecting to form of the personal characteristics of accountants (t-test above 0:05) and the low coefficient, even EQ has a negative coefficient to personal characteristic. Personal Characteristic does not have effect to Dysfunctional Audit Behavior (t-test is 1.477, is more than 0.05) and the coefficient is negative(-0.21 2). Figure 2. Path Analysis Commitment Organization also showed no influence toward the personal characteristic (t-test is 0.805) and the coefficient is negative (-0.112), and Personal Characteristic has no influence to Dysfunctional Audit Behavior (t- test is 1.477). Hence, Organization Commitment as moderating do not strengthen or weaken Personal Characteristic to Dysfunctional Audit Behavior. 5. CONCLUSION The aim of this study is to see whether personal characteristics that consist of Intelligent
Quotient (IQ),
Emotion
Quotient (EQ) and Spiritual Quotient (SQ)
have moderating roles for organization commitment. Based on the data samples obtained from the auditor who works in Jakarta, showed that personal characteristic has no influence on the auditor to perform an
dysfunctional audit
behavior.
Organization commitment which is a moderating variable, also did not to strengthen or weaken personal characteristic of the dysfunctional audit
behavior, this study also showed that the organization commitment also does not affect the
dysfunctional audit behavior. This
condition
is
somewhat different
from
other researcher
the
possibility
of
difference is the sampling time. Time sampling is done during low season, so it felt less stress on the job at the time of sampling. it also causes the difference is large or small firm, good governance of the firm, as well as the audit work pressure or the pressure of time in the completion of the audit. REFFERENCES
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otEconomic
Perspectives, 2017, Volume 11, Issue 3,
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International Journal of Economic Perspectives, 2017, Volume
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