Analisis Faktor-faktor Yang Mempengaruhi Customer’s Disclosing Intimacy Terhadap Karyawan Bank (Studi Kasus Bank “L” Cabang Jembatan Lima)

Widjaya, Oey Hannes (2010) Analisis Faktor-faktor Yang Mempengaruhi Customer’s Disclosing Intimacy Terhadap Karyawan Bank (Studi Kasus Bank “L” Cabang Jembatan Lima). Karya Ilmiah Dosen.

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Abstract

Recently Competition in services sector has growing rapidly. This is due to increasingly scarcity of natural resource, so that business people tend to expand its business in services. One of the growing service sector is banking sector. The importance of interaction between bank employees with customers is to ensure convenience for customers to conduct banking transactions. In addition, customer convenience in transaction will form an attitude of openness about customer opinion during the transaction. This openness is very useful for the bank to get the information needed to improve its services, developing new banking products and manage bank cash flow.

Item Type: Article
Subjects: Karya Ilmiah Dosen > Fakultas Ekonomi
Divisions: Fakultas Ekonomi > Akuntansi
Fakultas Ekonomi > Manajemen
Depositing User: Puskom untar untar
Date Deposited: 03 Apr 2017 04:11
Last Modified: 03 Apr 2017 04:11
URI: http://repository.untar.ac.id/id/eprint/256

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