Evaluasi kinerja sistem operasional customer relationship management pada PT. Hipernet Indodata dengan menggunakan metode balanced scorecard dan fit & gap analysis

Christian, Stevanus (2015) Evaluasi kinerja sistem operasional customer relationship management pada PT. Hipernet Indodata dengan menggunakan metode balanced scorecard dan fit & gap analysis. Masters thesis, UNIVERSITAS TARUMANEGARA.

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Abstract

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Item Type: Thesis (Masters)
Subjects: Thesis > Pascasarjana
Divisions: Pascasarjana
Depositing User: Puskom untar untar
Date Deposited: 09 Jul 2018 02:01
Last Modified: 09 Jul 2018 02:01
URI: http://repository.untar.ac.id/id/eprint/3517

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