Vebriani, Nuryana Ellis (2015) Pengaruh service failure terhadap brand switching intention dengan customer dissatisfaction sebagai variabel mediator pada konsumen jasa kurir TIKI di Jakarta Utara. Masters thesis, UNIVERSITAS TARUMANEGARA.
Full text not available from this repository.Abstract
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| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | Tesis > Pascasarjana |
| Divisions: | Pascasarjana |
| Depositing User: | Puskom untar untar |
| Date Deposited: | 10 Jul 2018 03:38 |
| Last Modified: | 10 Jul 2018 03:38 |
| URI: | http://repository.untar.ac.id/id/eprint/3880 |
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