PAULINE, PAULINE (2014) AKTIFITAS CUSTOMER RELATIONS RUMAH SAKIT GRHA KEDOYA UNTUK MEMBERIKAN KEPUASAN LAYANAN KEPADA PASIEN. Skripsi thesis, Fakultas Ilmu Komunikasi.
Full text not available from this repository.Abstract
ABSTRACT (A) PAULINE (B) ACTIVITIES OF CUSTOMER RELATIONS IN GRHA KEDOYA HOSPITAL TO GIVE PATIENT THE SERVICE SATISFACTION (C) x + 87 hlm, 2014, tabel 1, gambar 2, lampiran 30 (D) PUBLIC RELATIONS Abstract: This research is about how customer relations in Grha Kedoya Hospital give the service satisfaction to the patient. According to the Buttle Customer Relations activity in Grha Kedoya Hospital divided into two kinds, there are Acquiring New Customer that is prospecting customer, publisity, website, telemarketing, e-mail, sales promotion, merchandising and Retaining Existing Customer that membership (patient card) and sales promotion. This research use kualitative methodology. Key word: Customer Relations Activity (E) Daftar Pustaka: 25 books ( 2005-2014), 4 website (F) Drs. Suherman Kusniadji, MM, M.Ikom.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Subjects: | Skripsi/Tugas Akhir Skripsi/Tugas Akhir > Fakultas Ilmu Komunikasi |
| Divisions: | Fakultas Ilmu Komunikasi > Ilmu Komunikasi |
| Depositing User: | FIKOM Perpus |
| Date Deposited: | 11 Sep 2024 06:16 |
| Last Modified: | 11 Sep 2024 06:16 |
| URI: | http://repository.untar.ac.id/id/eprint/44444 |
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