Pengaruh kualitas layanan, kepercayaan pelanggan, kepuasan pelanggan, loyalitas pelanggan, aktivitas relasional dan nilai persepsi konsumen terhadap Word of Mouth positif (studi terhadap Ritel Lotte Mart Taman Surya)

Yesika, Yesika (2013) Pengaruh kualitas layanan, kepercayaan pelanggan, kepuasan pelanggan, loyalitas pelanggan, aktivitas relasional dan nilai persepsi konsumen terhadap Word of Mouth positif (studi terhadap Ritel Lotte Mart Taman Surya). Masters thesis, UNIVERSITAS TARUMANEGARA.

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Abstract

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Item Type: Thesis (Masters)
Subjects: Tesis > Pascasarjana
Divisions: Pascasarjana
Depositing User: Puskom untar untar
Date Deposited: 23 Jul 2018 03:56
Last Modified: 23 Jul 2018 03:56
URI: http://repository.untar.ac.id/id/eprint/4642

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