Faktor Determinan Informasi Pengguna Mobile Banking Bank XYZ

Purnama, Adi (2018) Faktor Determinan Informasi Pengguna Mobile Banking Bank XYZ. Masters thesis, Universitas Tarumanagara.

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Abstract

This study aims to examine the effect of usage barrier, value barrier, risk barrier, initial trust, perceived usefulness to information of mobile banking user. The sample used in this research is 105 respondents. Testing is estimated by using multiple linear regression analysis, data hypothesis processed using program SPSS program version 21. The results showed that usage barrier negatively affect the information of mobile banking user. While value barrier, risk barrier, initial trust, perceived usefulness positively affect the information, of mobile banking user. With this research it is expected that Bank will improve the mobile banking service which is easily accessed and used by the customers. Keywords: usage barrier, value barrier, risk barrier, initial trust, perceived usefulness, information

Item Type: Thesis (Masters)
Subjects: Tesis
Tesis > Pascasarjana
Divisions: Fakultas Ekonomi > Manajemen
Depositing User: Puskom untar untar
Date Deposited: 03 Dec 2018 06:41
Last Modified: 11 May 2021 12:50
URI: http://repository.untar.ac.id/id/eprint/9357

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