Items where Author is "Dharma, Hilda Setia"

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Dharma, Hilda Setia (2016) Strategi peningkatan kualitas pada puskesmas menggunakan metode X-Matrix Hoshin Kanri berdasarkan indeks kepuasan masyarakat dan importance performance matrix (studi kasus: puskesmas 24 jam tingkat kecamatan di Jakarta) (T. Ind - 277). Skripsi thesis, Universitas Tarumanagara.

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