Items where Author is "Diao, Ria Anastasia"

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Thesis

Diao, Ria Anastasia (2017) Pengaruh Fitur Layanan, Karakterisasi, dan Preferensi Dengan Kepuasan Pelanggan sebagai Variabel Mediasi terhadap Loyalitas Pelanggan dalam Menggunakan Transportasi Umum di Jakarta. Masters thesis, Universitas Tarumanagara.

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