Items where Author is "Tanugraha, Yosua"

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Tanugraha, Yosua (2010) Hubungan Kualitas Jasa Pelayanan dengan Kepuasan Konsumen Pemegang Polis Broker Asuransi Megah Putra Menunggal di Jakarta. Skripsi thesis, Universitas Tarumanagara.

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