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Jasisca Jasisca, Review and Keni Keni, Review and lydiawati Soelaiman, Review (2014) Review B22. Jasisca Jasisca, Keni Keni, Lydiawati Soelaiman. Review. Pengaruh Brand Equity, Service Quality dan Switching Costs terhadap Customer Loyalty Matahari Department Store dengan Satisfaction sebagai Variabel Mediator. ISSN 978-602-71601-0-1