Ruslim, Tommy Setyawan and Rahardjo, Mukti and Siswanto, Halim Putera PENGARUH TANGIBLE, RESPONSIVENESS, TRUST, COMMUNICATION, DAN SATISFACTION TERHADAP LOYALITAS (INVESTIGASI: BANK “DANA***” DI MALL “TSR”). PENGARUH TANGIBLE, RESPONSIVENESS, TRUST, COMMUNICATION, DAN SATISFACTION TERHADAP LOYALITAS (INVESTIGASI: BANK “DANA***” DI MALL “TSR”).