Halim, Audrey Zebe Agathon (2023) Analisis perceived organizational support dan work environment terhadap job satisfaction dan aplikasinya terhadap turnover intention (studi kasus sektor perbankan). Masters thesis, Universitas Tarumanagara.
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Abstract
The banking industry is one of the many business types that are supported by the ever-advanced technology improvements. Within the financial sector, the industry of industrial banking involves the collection of community money and their subsequent utilization as credit. It will also be discovered in 2023 that there are 3,449 bank branch offices in Indonesia. This issue clarified how the existing plenty of banks encourages competition amongst banks to raise the standard of each bank. In the financial sector, this also leads to a rise in intentions to leave. Research is required to determine whether the work environment and perceived organizational support have an impact on job satisfaction based on prior findings and their effects on the intention to turnover. The SEM method with the SmartPLS application is the technique used to determine the influence of these elements. Although 106 respondents were employed in this survey, the research could only use 100 respondents. The findings of the study indicate that the work environment and perceived organizational support are the elements that affect job satisfaction. Job satisfaction is a factor that determines turnover intention; the turnover intention is not affected by the variables of perceived organizational support and work environment.
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Dosen Pembimbing: Drs. Dr. Rezi Erdiansyah M.S. |
| Uncontrolled Keywords: | Kata Kunci: SEM, SmartPLS, Banking Industry, Turnover Intention, Job Satisfaction |
| Subjects: | Tesis Tesis > Pascasarjana |
| Divisions: | Pascasarjana |
| Depositing User: | Pasca Perpus |
| Date Deposited: | 15 Jun 2026 09:05 |
| Last Modified: | 15 Jun 2026 09:05 |
| URI: | https://repository.untar.ac.id/id/eprint/49993 |
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