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Agustine, Hanny (2009) Analisis pengaruh kualitas layanan (service quality) terhadap kepuasan konsumen di TK Mitra Penabur Sunter. Masters thesis, UNIVERSITAS TARUMANAGARA.
Agustine, Hanny (2009) Analisis pengaruh kualitas layanan (service quality) terhadap kepuasan konsumen di TK Mitra Penabur Sunter. Masters thesis, UNIVERSITAS TARUMANAGARA.