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Hariyanto, Noviana (2013) Analisis Pengaruh Faktor-Faktor Total Quality Manajemen (TQM) Terhadap Kinerja Perusahaan PT. ITC / Noviana Hariyanto. Masters thesis, UNIVERSITAS TARUMANEGARA.

Hariyanto, Noviana (2013) Analisis pengaruh faktor-faktor Total Quality Management (TQM) terhadap kinerja perusahaan PT JTC. Masters thesis, UNIVERSITAS TARUMANEGARA.

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