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IRFANSIUS, KRISTIAN (2021) PENGARUH BRAND IMAGE, SERVICE QUALITY, DAN CUSTOMER SATISFACTION TERHADAP CUSTOMER LOYALTY SICEPAT DI JABODETABEK. Skripsi thesis, Universitas Tarumanagara.
IRFANSIUS, KRISTIAN (2021) PENGARUH BRAND IMAGE, SERVICE QUALITY, DAN CUSTOMER SATISFACTION TERHADAP CUSTOMER LOYALTY SICEPAT DI JABODETABEK. Skripsi thesis, Universitas Tarumanagara.