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Indayati, Indayati (2005) Analisis tingkat kepuasan pelanggan terhadap kualitas jasa PT Asia Pacific Logistics Network di Jakarta. Masters thesis, Universitas Tarumanegara.
Indayati, Indayati (2005) Analisis tingkat kepuasan pelanggan terhadap kualitas jasa PT Asia Pacific Logistics Network di Jakarta. Masters thesis, Universitas Tarumanegara.