Peningkatan mutu pelayanan jasa pengiriman barang PT. Pos Indonesia dengan pendekatan benchmarking, importance performance analysis, customer satisfaction index, dan quality function deployment (studi kasus : di Jakarta) (T. IND - 261)

Witarsa, Edwin (2016) Peningkatan mutu pelayanan jasa pengiriman barang PT. Pos Indonesia dengan pendekatan benchmarking, importance performance analysis, customer satisfaction index, dan quality function deployment (studi kasus : di Jakarta) (T. IND - 261). Skripsi thesis, Universitas Tarumanagara.

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Item Type: Thesis (Skripsi)
Subjects: Skripsi/Tugas Akhir
Skripsi/Tugas Akhir > Fakultas Teknik
Divisions: Fakultas Teknik > Teknik Industri
Depositing User: TDI Family perpus
Date Deposited: 20 Apr 2021 13:35
Last Modified: 20 Apr 2021 13:35
URI: http://repository.untar.ac.id/id/eprint/16001

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