Aditya, Aditya (2017) Pengaruh job satisfaction, quality of worklife, abusive supervision, dan customer verbal aggresion terhadap turnover intention pada PT. XYZ. Masters thesis, UNIVERSITAS TARUMANEGARA.
![[img]](http://repository.untar.ac.id/style/images/fileicons/text.png) |
Text
ABSTRAK TESIS MM Aditya.pdf Download (53kB) |
Abstract
The purpose of this research is to test the relation between job satisfaction, quality of worklife, abusive supervision and customer verbal aggression to turnover intention. This research conducted to several IT company like PT seperti PT. Oracle Indonesia, PT. Expecc, PT. IBM, PT. Tibco, PT. Andal Software dan PT. Zahir. The data will be processed with SPSS ver. 20. The result shows that shows that job satisfaction and quality of worklife has negative influence and significantly affect turnover intention, abusive supervision has positive influence and significantly affect turnover intention, customer verbal aggression has positive influence and not significantyly affect turnover intention.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | Tesis Tesis > Pascasarjana |
| Divisions: | Fakultas Ekonomi > Manajemen |
| Depositing User: | Puskom untar untar |
| Date Deposited: | 03 Jul 2018 04:38 |
| Last Modified: | 12 May 2021 11:24 |
| URI: | http://repository.untar.ac.id/id/eprint/2590 |
Actions (login required)
 |
View Item |
