Items where Author is "Saputra, Indriani"

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Saputra, Indriani (2014) PENGARUH SISTEM DAN PROSEDUR PELATIHAN DAN PENGEMBANGAN KARYAWAN TERHADAP KUALITAS PELAYANAN CUSTOMER SERVICE PT BANK CENTRAL ASIA TBK DI JAKARTA BARAT. Skripsi thesis, Universitas Tarumanagara.

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