Dampak Manajemen Konflik Terhadap Komitmen Organisasi Generasi Z di Jabodetabek: Mediasi Motivasi Kerja dan Kepuasan Kerja

Gunadi, Miguel Tristan (2024) Dampak Manajemen Konflik Terhadap Komitmen Organisasi Generasi Z di Jabodetabek: Mediasi Motivasi Kerja dan Kepuasan Kerja. Masters thesis, Universitas Tarumanagara.

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Abstract

This study aims to analyze the effect of conflict management on organizational commitment of employees categorized as Generation Z through the mediating role of work motivation and job satisfaction. This quantitative approach research was conducted based on the results of a survey in December 2024 which was distributed online in Indonesia, especially the Jabodetabek area, with a total of 136 respondents who were
Generation Z and had the status of workers, or were working in an institution, organization, or company. The results of the study processed using the PLS-SEM analysis tool showed that conflict management had a positive and significant effect on work
motivation and job satisfaction but had a positive but insignificant effect on organizational commitment. Then, work motivation and job satisfaction were stated to have a positive and significant effect on organizational commitment. However, work motivation and job satisfaction did not seem to have a mediating effect on the
relationship between conflict management variables and organizational commitment in the research subjects, namely Generation Z employees. This study provides important
insights for company management regarding the role and strategies for handling conflict in efforts to increase employee organizational commitment, with or without the mediating
effect of motivation or satisfaction, and highlights the behavior and tendencies of Generation Z who will become the majority of the world's workforce. This research also aims to enable companies to develop, improve, or adjust organizational systems or structures to adapt more easily and reduce the risk of unfavorable factors, especially in dealing with Generation Z workers.

Item Type:	Thesis (Masters)
Additional Information:	Dosen Pembimbing: Dr. Yanuar, Drs., M.M
Uncontrolled Keywords:	Keywords: Conflict Management, Organizational Commitment, Work Motivation, Job Satisfaction
Subjects:	Tesis Tesis > Pascasarjana
Divisions:	Pascasarjana
Depositing User:	Pasca Perpus
Date Deposited:	19 May 2026 09:31
Last Modified:	19 May 2026 09:31
URI:	https://repository.untar.ac.id/id/eprint/49447

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