Lindayani, - (2023) Pengaruh Dukungan Atasan, Dukungan Rekan Kerja, dan Dukungan Keluarga Terhadap Perilaku Pelayanan Melebihi Standar Tugas Pada Perawat Dengan Mediator Thriving At Work. Masters thesis, Universitas Tarumanagara.
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Abstract
This research aims to determine the influence of thriving at work as a mediator of support from superiors, colleagues, and family on service organizational citizenship behavior. This research was carried out using a single cross-sectional method, and the data collection was carried out using a questionnaire instrument, which was then analyzed by using the SEM (Structural Equation Modelling) method. The data sample in this study amounted to 240 samples obtained from nurses at XYZ Hospital. The results of the data analysis in this study show that thriving at work has an important role in linking the variables of support from superiors, colleagues, and family to service organizational citizenship behavior. The results of this research explain that thriving at work, a sense of enthusiasm and development is needed for workers to be able to engage in service organizational citizenship behavior.
However, to be able to feel enthusiastic and develop, you need support from your boss, coworkers, and family first
| Item Type: | Thesis (Masters) |
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| Additional Information: | Dosen Pembimbing: Dr. Rostiana, Psy. |
| Uncontrolled Keywords: | Keywords: Service organizational citizenship behavior, thriving at work, Supervisor support, Coworkers support, Family support |
| Subjects: | Tesis Tesis > Pascasarjana |
| Divisions: | Pascasarjana |
| Depositing User: | Pasca Perpus |
| Date Deposited: | 12 Jun 2026 05:12 |
| Last Modified: | 12 Jun 2026 05:12 |
| URI: | https://repository.untar.ac.id/id/eprint/49922 |
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