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Yustom, Arnold (2016) PENGARUH BRAND IMAGE, SERVICE QUALITY, DAN WORD OF MOUTH TERHADAP PURCHASE INTENTION ASURANSI PRUDENTIAL DI JAKARTA. Skripsi thesis, Universitas Tarumanagara.
Yustom, Arnold (2016) Pengaruh brand image, service quality, dan word of mouth terhadap purcahse intention Asuransi Prudential di Jakarta / Arnold Yustom. Skripsi thesis, Universitas Tarumanegara.